Workshop: Fundamentals of Profitable Care and Growing a Patient Base

Every partner hospital is different, and so are we!
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This one-day workshop, led by the senior management team from Veterinary Practice Partners, provides you with practical, easy-to-implement tools and strategies for profitably growing your veterinary practice.About the Workshops:

Time: 9:00am – 5:00pm
Cost: AAHA Members: $89/Non-members: $129 – Lunch is provided!

Attendees will receive 7 Continuing Education Credits! 

Register now!

During this workshop you will learn:

  • Large scale industry trends that will affect the value of your business
  • The four key practice metrics you MUST track to understand opportunities that could improve profitability
  • Empirically tested marketing strategies you can implement today
  • Best practices for cost containment that could drop thousands to your bottom line
  • Actions to Take NOW to improve your future practice valuation

After the program attendees are invited to meet with one-on-one with the day’s presenters to discuss the unique challenges present in their practices. Refreshments provided!

Meet the Presenters:

Doug joined the VPP team in 2015 to help develop more successful practices and bring new partners into the VPP family. His extensive experience in practice and strong relationships in the wider veterinary community will help improve every aspect of our partnerships.

As the 2012-13 President of the AVMA, the largest member organization in veterinary medicine, he worked to make it more engaged and responsive to the profession and the needs of society. Respected by his peers, he chaired the Council on Education, was a member of the National Board of Veterinary Medical Examiners and is currently a member of the New York State Board for Veterinary Medicine.

Doug has been an owner of two AAHA-accredited general practices and the managing partner of a group-owned emergency practice in the NYC suburbs.


Rich Lester, CEO and Founder of Veterinary Practice Partners, has spent his career working in human and veterinary healthcare services. His primary focus has been creating joint ventures with doctors at each of the organizations’ various locations. VPP allows him to utilize his years of experience and expertise to build a unique veterinary business.



Win serves as VPP’s in-house marketing expert, tasked with working with partner hospitals to drive new revenue growth through improved customer retention programs and new patient development initiatives.

Win received his MBA with a concentration in Financial Analysis from Duke University’s Fuqua School of Business and a B.S. in Economics with concentrations in Entrepreneurial Marketing and Strategic Management from the University of Pennsylvania’s Wharton School.


Aura joined VPP in January of 2014 to provide direction and support to our partner hospitals’ marketing campaigns. Her focus is on online reputation management, client retention strategies and creative asset development.

She received a B.S. in Economics with concentrations in Marketing and Hispanic Studies from the University of Pennsylvania’s Wharton School.


Len joined VPP in October 2015 to lead the company’s Partnership Development efforts. In this role, Len engages with individual practice owners to understand the unique challenges and opportunities facing their businesses. Drawing on his extensive experience developing solutions to operational and financial issues of all shapes and sizes, he can provide a practice owner with a clear perspective into whether a partnership with VPP could provide financial and operational benefits.

Len earned an MBA with a concentration in Healthcare Management from the Wharton School at the University of Pennsylvania and a BA in Economics and Political Science from the College of Arts and Sciences at the University of Pennsylvania.

About Veterinary Practice Partners:

The team at Veterinary Practice Partners (VPP) partners with veterinarians, working relentlessly to grow and manage their practices, while retaining their unique identities and culture. VPP’s family of co-owned practices have enjoyed industry-leading growth and profitability improvements through our expertise in marketing and operations. Our team has deep experience in driving sustained, above-average revenue growth, cultivating exceptional practice staff, and overseeing back-office operations, including marketing, finance, accounting and human resources.

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